By accessing, browsing and using this site, including but not limited to ordering and using products sold on this site, you are acknowledging that you have read, understand and agree to (without limitation or qualification) the following legal terms and conditions. A link to this page is provided during the check-out process. Clicking the checkbox during the checkout process is required for order completion and confirms that you have read and agree to these terms.
Website Payment: We accept American Express, Visa, Discover and MasterCard payments through our secure server. For instructions on how to order using PayPal, please see our Frequently Asked Questions page.
Credit Card Billing: After order placement, a payment request will be sent to your card issuing bank. This will prompt your bank to set aside those funds via a pending hold. This is not a funds withdrawal. This process verifies that you have sufficient funds available to cover the merchandise & shipping costs. This hold automatically expires (falls off) within 2-5 business days depending on your banks policies. Once the hold falls off, the funds will again appear in your account. Your credit card will be debited. Except in cases where an order adjustment is requested. If you would prefer an immediate withdrawal of funds from your account, please notify us as soon as possible before or after order placement.
Paypal Billing: PayPal payment is immediate and subject to PayPal’s billing terms.
Domestic Shipping: We ship USPS Priority Mail with Delivery Confirmation. Please note that while the standard USPS Priority Mail delivery schedule is 2-3 business days, this is provided as an estimate only, it is not a guarantee. Please contact USPS or your local post office to verify their Priority Mail policy. Priority Mail deliveries may be substantially delayed during the holiday season. USPS does not deliver mail on Federal holidays or when Post Offices are closed due to national disasters or inclement weather.
International Shipping: We do not offer International Shipping at this time
Lead Time: Following placement of your order, please allow 3-5 business days for us to prepare your order for shipment as our production output is limited. As there’s almost always an order backlog, orders are shipped based on product availability and place in the order queue. Lead time during sales is to 1-5 weeks. A shipping confirmation notice is e-mailed after orders are shipped. If you do not receive one, please check your spam folder and/or adjust your e-mail filter settings. USPS Priority Mail does not shorten order processing time, it only shortens delivery time.
Shipping Insurance and Signature Confirmation: In order to keep customer shipping costs down, shipments are not automatically insured. Zolingos Spice For Life is not responsible for events outside of our control such as packages damaged, lost, tampered with, rifled through or misdirected by USPS or stolen by a third party. If you would like to have your order shipped USPS Priority Mail with insurance, please submit the request in the comments box on the check-out page. This requires an additional fee of between 1-2 dollars which will be added to your total after checkout.
Cancellations: Orders can be canceled at any point prior to shipping. Once an order is shipped, the sale is considered final and cannot be canceled.
Refunds & Returns: We do not guarantee results as hair responds differently to different products. Due to the nature of our products, we do not accept returns or exchanges and only issue refunds under the following conditions.
If an order is returned by USPS because of an error on your part such as an inaccurate address or failure to claim a package held at the post office, items will only be reshipped after receiving the shipping costs from you. The order will not be sent until the shipping cost is paid. If you choose not to have the returned package reshipped, a refund minus the shipping cost can be issued.
If USPS has not confirmed delivery* of your order or returned your order to us due to an error on our part, you can choose to be fully refunded. *If several weeks have passed (see information on Priority Mail delays under shipping information above) and USPS has not confirmed delivery, a full refund will be issued. Please note that you will be obligated to return the package unopened in the event that it arrives after the refund has been issued.
We do not issue refunds or accept returns for items purchased through other vendors.
Refusal of Service: Zolingos Spice For Life, in its sole discretion, reserves the right to refuse service to anyone, at any time, with or without cause or reason.
Comments or Questions: We invite your comments and questions. For more information about our products, send an e-mail to firstname.lastname@example.org.
Bulk Orders and Pricing: If you are interested in carrying our products, please contact us to discuss. Inquiries from licensed physical (no web shops) retailers only will be considered. All wholesale and retail pricing is subject to change without notice.
Sales Restrictions: Zolingos Spice For Life products are available for licensed distributors only. The sale or resale of products from unlicensed distributors or sellers is strictly forbidden. Distribution and sale of Zolingos Spice For Life products is permitted by licensed distributors only.
Disclaimers: It is expressly understood that any technical or other advice furnished by Zolingos Spice For Life with reference to the use of its products is given gratis and we assume no obligation or liability for the advice given or results obtained, all such advice being given and accepted at your risk. Zolingos Spice For Life products are for external use only and are not intended for consumption, nor are they designed to serve purposes other than hair care and/or skin care. Zolingos Spice For Life is not responsible for the use of its products in a manner other than directed on the instructions printed on each product label. Because the products are handmade fresh, slight differences in scent, texture or color may occur from batch to batch. Information provided as to what some ingredients may offer is only provided for your general knowledge and interest; the ingredients may or may not perform as suggested. Further, these statements have not been evaluated by the FDA. These products are not intended to treat, cure or prevent disease. If irritation occurs, discontinue use and consult a physician. Exercise caution when using products containing essential oils. For example, some essential oils are not suitable for those who are pregnant, have epilepsy or allergies. We are not responsible for any adverse effects or reactions caused by the ingredients in our products. You should always research herbal and marine products to find which ones are suitable for you, and consult a physician if you are ever unsure about anything or have further questions. The information presented on this web site or in any product label or packaging should not be construed as the practice of medicine.
Limitation of Liability: Zolingos Spice For Life makes no representations or warranties, whatsoever, as to the substance, or the accuracy or sufficiency thereof, of any product information listed on the web site. Zolingos Spice For Life MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AS TO THE PRODUCTS SOLD, THE ONLINE SHOPPING SERVICES, DELIVERIES, OR OTHERWISE. You agree that, to the fullest extent allowed by law, Zolingos Spice For Life shall not be liable under any circumstances for: indirect, special, consequential, or incidental damages (including lost profits) related to the use of this site or the purchase or use of our products; injuries resulting from allergic or other negative reactions to our products; any content inaccuracies or omissions; and computer system or technology damage resulting from use of this site or any links on this site.
Trade Secrets: Zolingos Spice For Life products are produced using proprietary, confidential recipes and formulas that constitute trade secrets. All rights to the products are and remain solely and exclusively the property of Zolingos Spice For Life, Inc. Any misappropriation, duplication, copying, unauthorized use or dissemination of Zolingos Spice For Life recipes and formulas is strictly prohibited.
Site Use Restrictions and Ownership of Content: All material and information on this website is owned by Zolingos Spice For Life and is protected under copyright law. Content may not be copied, downloaded, displayed, distributed, posted, published or reproduced in any form absent the express written permission of Zolingos Spice For Life appearing on this site are the trademarks or trade names of Zolingos Spice For Life unless stated otherwise. Absent express written approval from Zolingos Spice For Life, you may not use or reproduce trademarks or trade names.
Information Provided: Zolingos Spice For Life has in good faith provided information on its Site which is intended to provide customers with interesting, accurate and useful information; however, no representation or warranty is given with respect to completeness and accuracy of the information provided.